Building Relationships Through Communication
It can be said that communication is the lifeblood of relationships, and this is especially true at work. By fostering understanding, we can communicate more effectively, thus building relationships that enrich our professional lives. This sounds like a lofty goal, so how best to go about it? Based on my own experience, here are three best practices that came to mind: Active Listening - Also known as "listening on purpose". This means when someone is speaking, don't just wait to talk, actually listen to what he/she is saying. Sounds easy enough, right? I don't know about you, but I always seem to have such a great response teed up all I can think about is getting it out there! However, if I resist the temptation and practice active listening, I gain a deeper understanding and can target my message accordingly. Empathy - Empathy is the ability to put oneself in another's shoes and understand their feelings and experiences. If I understand and empathize with someo...